Last updated: August 2026
Refunds are processed based on the cancellation charges applicable to your specific booking, as outlined in our Cancellation Policy and in the terms of the relevant airline, hotel, or supplier. Any eligible refund amount is the total payment made minus applicable cancellation charges, service fees, and non-refundable components.
Once a cancellation is confirmed, we initiate the refund process with the relevant supplier(s). Refunds typically take [CLIENT TO PROVIDE — standard processing window] to reflect, depending on the supplier's own processing timelines and your bank or payment provider.
Refunds are generally issued to the original mode of payment used for the booking. In specific cases, alternate arrangements may be discussed directly with you.
Visa fees, service charges, and any components explicitly marked non-refundable at the time of booking will not be included in a refund, regardless of the reason for cancellation.
If you believe a refund amount is incorrect or a refund has not been received within the expected timeframe, please contact us with your booking reference so we can look into it with the relevant supplier.
Reach us at info@safartravelandtour.com, call (033) 3508 4102, or message us on WhatsApp at 63885 81874.
Questions about this policy can be sent to info@safartravelandtour.com or 16 A, Lake View Road, Kolkata – 700 029, West Bengal, India.